Senior Collaboration Engineer – CCNP Level

Direct customer engagement, knowledge sharing & collaborative solution design documents, solution demonstrations, POC test design & execution, include on call 24/7 support. 

• A minimum of 5 years in Cisco Collaboration experience.

• Collaboration engineer with experience in building and maintaining of large-scale Collaboration implementations, and 24×7 support of complex Environment’s, include using diagnostic, monitoring and analysis tools.

• Troubleshooting of various Collaboration and network issues / down issues and root cause identify. 

• Understanding of network operating systems (Cisco IOS, Linux, etc), In-depth knowledge of communication protocols and routing protocols.  

• Deep knowledge of Cisco end points including video.

• Route /Switch L2/L3 technologies.

• Strong hands-on experience with Cisco Collaboration Product – CUCM, CUC, CCX, CMS, ExpressWay, etc. 

• Ability to work independently & Collaborate in team work.

• Solid documentation skills that clearly represent Collaboration environments

• Understanding of related network security needs from UC aspects. 

• Experience working with Cisco TAC Support. 

• Ability to work appropriately under stressful conditions.

• Strong written and verbal communication skills.

• Security clearance – Active Level 2/3 is a mandatory.

• Languages – Hebrew, English – Must.